In this webinar, the presenter looks at three ways participants can improve their customer journey by exploiting recent advances in AI, Data collection, and retargeting technology. Specifically, they will discuss:
- Conversational AI: Explore how AI-powered chatbots can improve the customer experience, saving you time and money by delivering precise responses, autonomously creating content, and eliminating chatbot inaccuracies
- Retargeting: Discover how to tailor retargeting efforts to customers at different stages of the buying process, including cart abandonment, site browsing, and past visits
- Leveraging Real-Time Data: Learn how to leverage real-time customer data to identify areas where customers are being lost, measure and improve engagement around your campaigns and initiatives, and connect channels for a seamless omnichannel experience that reduces friction